VISION,MISSSION & VALUES

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Vision&mission&values

Vision

To become amongst the top financial institution in the country providing reliable financial services and products to the low income earners who are active economically. Always creative and digital oriented to serve all kind of clients particularly small and medium businesses operating in Rwanda.

Mission


Contribute to the advent of a wealthy community where young entrepreneurs and women are able to access the financial services at ease in a digital friendly way.

Goals


Our main goal is to achieve tangible growth within the next five years while contributing at the same time to the development of Rwanda and other countries in which we invest. We intend to be the best provider in Microfinance services in Rwanda and in the East Africa Region by offering profitable scheme of savings, loans and insurance while promoting sustainable businesses using technology as a core.

Values


Our financial service consists of engaging a team of well-trained, dedicated and passionate young professionals with commitment to assure the interest of customers in priority.
The principle of customers first, the digital free stress and trend in our practices and the professional ethic are the core of foundation in the institution.
An excellent service is what we offer to our clients. Our aim is, through honesty and integrity; contribute to the positive development of our community in general and our clients in particular.
Thus our business will be always based on the following values: Excellence, Professionalism Innovation, passion and responsibility

1. Excellence (in Customer care)

TC Kira Microfinance PLC strives to provide high quality and customized services. We will listen and stay carefully to our customers’ needs. TC Kira Microfinance PLC seeks to develop an excellent service with a good time management. Our customers shall be treated as if they are at home.



2. Professionalism

TC Kira Microfinance PLC is committed to serve in a professional manner. Our customers shall be treated as if they are at home. Our staff capacity shall be at a high level. Their skills will be continuously chaperoned.

3. Innovation

TC Kira Microfinance PLC intends to establish a system that could enable us to innovate promptly and focusing on the customer’s satisfaction.

4. Responsibility.

TC Kira Microfinance PLC is committed to engage environmental efforts to ensure that its business contribute to preservation of environment.
A part of our earning shall be devoted to supporting local community programs.

Why choose Tunga?



1) Quality services in a professional and competitive manner; 

2) Working climate marked by boldness, mutual understanding, determination and order.

3) Growth of capital and maintaining a surplus;

4) High standards of ethics and integrity. An excellent service delivery.